Q1: What is included with the ice bucket?
The set includes 1 stainless steel double-wall ice bucket (1.3L capacity), 1 matching lid, and 1 pair of stainless steel tongs.

Q2: Is customization available?
Yes. Customization options include logo engraving, packaging, and graphics, available for orders with a minimum of 1,000 sets.

Q3: What material is the ice bucket made from?
It is crafted from premium food-grade stainless steel with a polished finish, ensuring durability, corrosion resistance, and long-lasting shine.

Q4: Does the ice bucket have insulation?
Yes. The double-wall insulated design keeps ice frozen longer and prevents condensation from forming on surfaces.

Q5: What certifications does the product have?
The set is certified by SEDEX, BSCI, and ISO9001, ensuring strict quality control and compliance with international standards.

Q6: What is the production lead time?
Standard lead time is approximately 30 days for orders up to 1,000 sets. For larger quantities, delivery schedules can be arranged upon request.

Q7: What are your payment terms?
We accept T/T with 30% deposit and 70% balance before delivery. Product and package photos will be provided for confirmation before final payment.

Q8: What pricing is available for bulk orders?
500–999 sets: US $6.90 / set
1,000–2,999 sets: US $6.70 / set
3,000–4,999 sets: US $6.50 / set
≥ 5,000 sets: US $6.00 / set

Q9: Can I order a sample before placing a bulk order?
Yes. Samples are available at US $30 per set. The sample fee can be deducted from your bulk order once confirmed.

Q10: How should I place an order for large quantities?
For bulk orders, please contact us directly. Our sales team will provide a detailed quotation, confirm customization requirements, and arrange shipping terms.